2010 | Ticketing Manager | Melbourne
To celebrate the major achievements of the GLBTIQ community, {also} presents the second {also} for all of us awards on 28 June 2010. To be held at St Kilda’s beautiful heritage National Theatre, the Awards coincide with the 30th (pearl) Anniversary of the founding of {also} and will be the premier pink carpet event on the GLBTIQ calendar this year. It features an evening of high-calibre performances and entertainment to accompany the award presentations. This years Awards are going to be more fabulous than ever with a line up of queer performance designed to titillate, fascinate and entertain! At the beautiful heritage National Theatre in St Kilda, the night promises entertainment to suit everyone’s taste and an opportunity for queer community to get together to celebrate and commemorate outstanding achievements.
Responsible for overseeing the complete ticketing setup and operation for the event, ensuring a seamless experience from presale to post-event reconciliation.
Key Responsibilities
- Coordinated with ticketing outlets and distribution partners
- Built and managed the event within SABO (Seat Advisor Box Office)
- Maintained online ticketing systems throughout the presale period
- Trained box office staff in system operation and customer processes
- Handled ticket sales, exchanges, and refunds as required
- Executed post-event reconciliation and reporting to stakeholders
Role Legacy
Delivered a streamlined, customer-focused ticketing process that balanced operational efficiency with a positive audience experience.
