Midsumma Festival

2008 | Assistant Company Manager & Assistant Technical Manager | Melbourne

Midsumma, Melbourne’s annual Queer Celebration, is a federation of arts and cultural events spread over 70 different venues throughout Melbourne. The festival is presented over three weeks from mid January to February and, having been held annually since 1988, is a significant attraction on the Melbourne festival calendar. 

Role detail

The focus of this role was to manage the ticketing system, oversee the administration, and coordinate the volunteer component of the festival.

– Receive/distribute Post where necessary;
– Respond to/distribute emails;
– Answer phone queries;
– Manage monthly meeting agendas/minutes;
– Deposit banking;
– Manage VOIP phone system;
– Manage elements of websites;
– Execute general office duties;
– Liaise with Board of Management.

– Build events within SABO (Seat Advisor Box Office);
– Liaise with outlets selling tickets;
– Liaise with producers;
– Maintain online ticketing throughout Festival;
– Train box office staff in ticketing system;
– Sell/refund tickets where appropriate;
– Maintain complimentary tickets;
– Execute reconciliation post festival.

– Create volunteer position descriptions;
– Create volunteer rosters;
– Create briefing material;
– Organise/Execute Volunteer Briefing;
– Maintain volunteer resource website;
– Liaise with departments regarding volunteers;
– Liaise with volunteers regarding rosters/duties;
– Oversee volunteers during rostered times.