Midsumma Festival

2008 – 2012 | Administration, Ticketing & Volunteer Coordinator | Melbourne
2019 – 2020 | Project Coordinator | Melbourne

Midsumma Festival is Australia’s premier queer arts and cultural festival, bringing together a diverse mix of LGBTQIA+ artists, performers, communities and audiences.

Every January, Midsumma Festival expands over 22-days of summer with an explosion of queer events that center around hidden and mainstream queer culture, locally and internationally. The Midsumma program shares with you the lived experiences of those voices at the margins, the expression of queer history, and the celebration of new ideas that come to life through world-class art and performance. 

The festival program is made up of diverse art forms and genres, including visual arts, live music, theatre, spoken word, cabaret, film, parties, sport, social events, and public forums. Featuring over 194 events in 2020, with involvement by over 5000 culture-makers in over 100 different venues across Melbourne and wider Victoria – to anticipated audiences of over 284,000.

Role detail

The focus of this role was to manage the ticketing system, oversee the administration, and coordinate the volunteer component of the festival.

– Receive/distribute Post where necessary;
– Respond to/distribute emails;
– Answer phone queries;
– Manage monthly meeting agendas/minutes;
– Deposit banking;
– Manage VOIP phone system;
– Manage elements of websites;
– Execute general office duties;
– Liaise with Board of Management.

This role focussed on the delivery of proposal and community consultation for Melbourne Pride 2021, a State Government event to celebrate and commemorate the 40th anniversary of the decriminalisation of Homosexuality in Victoria.

– Build events within SABO (Seat Advisor Box Office);
– Liaise with outlets selling tickets;
– Liaise with producers;
– Maintain online ticketing throughout Festival;
– Train box office staff in ticketing system;
– Sell/refund tickets where appropriate;
– Maintain complimentary tickets;
– Execute reconciliation post festival.

– Create volunteer position descriptions;
– Create volunteer rosters;
– Create briefing material;
– Organise/Execute Volunteer Briefing;
– Maintain volunteer resource website;
– Liaise with departments regarding volunteers;
– Liaise with volunteers regarding rosters/duties;
– Oversee volunteers during rostered times.